settlement services / 移民安顿服务 / خدمات الإسکان و الاستقرار / servicios de asentamientoWe understand that settling in a new place and making it home for you and your family is a challenging and long process. No matter where you are from or how long it has been since you arrived in Canada, we welcome all newcomers to access support services and community involvement opportunities here at Frog Hollow. Our programs are designed to help you successfully navigate the stages towards citizenship and further on, for your longterm wellbeing and participation in society.
Who| Permanent residents and new immigrants
Time| Monday to Friday from 9:30am to 4:30pm
2131 Renfrew Street (at 5th avenue)
中文服務請找 Settlement Program Coordinators
Diane at 604.506.2131 / firstname.lastname@example.org
Liliane at 778.708.2131 / email@example.com
Eva Aboud at firstname.lastname@example.org (English)
Maysa Zahran at email@example.com (Arabic)
Maria Helena at firstname.lastname@example.org (Spanish)
One-on-one service includes one-to-one settlement plan, information & orientation, assisting to permanent resident card renewal, citizenship applications, career planning, BC housing applications, rental assistance, benefits applications (EI, CEWS, CRB, income assistance, tax credits, OAS, child care subsidy, CCB, school enrollments, etc.), medical applications (MSP, PharmaCare), free English lesson referral, and so much more!
One-on-one service is available in English, Cantonese, Mandarin, Arabic, and Spanish.
The one-to-one services are provided through both on line/in-person, such as email, text message, phone, WhatsApp, WeChat, Line, Zoom.
In person by appointment only.