خدمات الإسکان و الاستقرار / 安居服務 / 정착관련 서비스 / Servicios de Asentamiento

We understand that settling in a new place and making it home for you and your family is a challenging and long process. No matter where you are from or how long it has been since you arrived in Canada, we welcome all newcomers to access support services and community involvement opportunities here at Frog Hollow. Our programs are designed to help you successfully navigate the stages towards citizenship and further on, for your longterm wellbeing and participation in society.

Settlement Services

One-on-one services

Who| Permanent residents and new immigrants

Time| Monday to Friday from 9:30am to 4:30pm

Location| Frog Hollow Neighbourhood House

2131 Renfrew Street (at 5th avenue)

Contact| Diane Chan at dianec@froghollow.bc.ca
                 (Cantonese & Mandarin)

Liliane Li at liliane@froghollow.bc.ca
                 (Cantonese & Mandarin)

Maysa Zahran at maysa@froghollow.bc.ca
                 (Arabic)

Maria Helena at marias@froghollow.bc.ca
                 (Spanish)

 

One-on-one service includes one-to-one settlement plan, information & orientation, permanent resident card renewal, citizenship applications, career planning, BC housing applications, rental assistance, benefits applications (income assistance, tax credits, OAS, child care subsidy, CCB, school enrollments, etc.), medical applications (MSP, MSP premium assistance, PharmaCare), free English lesson referral, and so much more!

One-on-one service is available in English, Cantonese, Mandarin, Arabic, and Spanish.

 

 

 

 

 

 

 

Saturday Connection Program

Who| Newcomers and PR Card holders

Date| Saturdays, November 10, 17, 24 December 1, 8, 15

Time| 12:30pm to 3:00pm

Location| Frog Hollow Neighbourhood House

2131 Renfrew Street (at 5th avenue)

Contact| Diane at dianec@froghollow.bc.ca

Join us for a 6-week program!

Topics include: First Nation Cultural Art

Workshop in Chinese, light lunch and childcare provided.

 

Community Connections: Pathway to Leadership

Who| Newcomer, immigrant and permanent residence women

Date| Tuesdays, October 16, 23, 30, November 6, 13, 20, 27,
December 4, January 15, 22, 29, February 5, 12, 19, 26, March 5

Time| 9:30am to 12:00pm

Location| Frog Hollow Neighbourhood House

2131 Renfrew Street (at 5th avenue)

Contact| Eva at eva@froghollow.bc.ca

 

A free 16-week program that provides great information and empowering workshops for women with permanent resident status!

Child minding, coffee, and healthy snacks provided.

Click here for more information

 

 

 

 

 

 

 

 

 

Arabic English Conversation 

Who| Permanent residents and new immigrants

Date| Mondays, November 19, 26, December 3, 10

Time| 10:00am to 12:00pm

Location| Frog Hollow Neighbourhood House

2131 Renfrew Street (at 5th avenue)

Contact| Maysa Zahran at maysa@froghollow.bc.ca

 

Come join us to try and learn English!

Free childcare for ages: 0-5 years old

One-to-one service in Arabic can be scheduled with Maysa after the program or by appointment

Arabic English Conversation

 

 

 

 

Spanish speaking support program

 Who| Permanent residents and new immigrants

Date| Monday to Friday

Time| By appointment

Location| Frog Hollow Neighbourhood House

2131 Renfrew Street (at 5th avenue)

Contact| Maria Helena at marias@froghollow.bc.ca

 

One-on-one service in Spanish. Services include one-to-one settlement plan, information & orientation, permanent resident card renewal, citizenship applications, career planning, BC housing applications, rental assistance, benefits application, medical applications, free English lesson referral, and so much more!

 

BC Settlement and Integration Services

Who| Temporary Foreign Workers (TFW), Naturalized Canadian Citizens  who are seeking employment, Provincial Nominees (awaiting PR), Post-Secondary International Students, Refugee Claimant

Date| Monday to Friday

Time| By appointment

Location| Frog Hollow Neighbourhood House
2131 Renfrew Street (at 5th avenue)

Contact| Eva at eva@froghollow.bc.ca
Liliane at liliane@froghollow.bc.ca

 

BC Settlement and Integration Services

The BCSIS program is to support the social and economic integration of newcomers to the province. The program supports newcomers who are not eligible for federal settlement services, specifically, Temporary Residents working in B.C., Provincial Nominees who are awaiting for permanent residency, Post-secondary International Students, Refugee Claimants and Naturalized Citizens.

Services include: 

  • Information, orientation, and referral that supports the settlement, employment and integration needs of clients
  • Assistance to navigate immigration and work permit applications
  • Community connection: referrals to resources, programs, and events
  • Employment counselling: connection to job opportunities such as job fairs, supported access to WorkBC and other employment training and bridging programs
  • Referrals to educational institutions and labour market workshops and other training opportunities
  • Different workshops and information sessions are delivered to the clients, such as, Pathway to leadership for women and Financial literacy
  • Informal English conversation practice

 

 

 

 

Youth Settlement program

Who| Permanent residents/new immigrant youth ages 10-18

Date| Weekdays vary, Saturdays

Time| Weekdays at lunch/after school, Saturdays afternoon

Location| Frog Hollow Neighbourhood House

2131 Renfrew Street (at 5th avenue)

Contact| Riley Bushell at riley@froghollow.bc.ca

The Youth Settlement program offers newcomer youth who are new to Canada a safe place to learn about Canadian culture, their community, and practice their English. The Youth Settlement program runs from Frog Hollow Neighbourhood House, Windermere Secondary School, Vancouver Technical Secondary School and Drive Youth Employment Services on various days.

One to one youth settlement workers available on site.

Arabic speaking youth workers available on site.

Staff Contacts

中文服務請找 Settlement Program Coordinators
Diane at 604.506.2131 / dianec@froghollow.bc.ca
Liliane at 778.708.2131 / liliane@froghollow.bc.ca

For English, Community Connections Coordinator
Eva at 604.251.1225 / eva@froghollow.bc.ca

Youth Settlement Coordinator
Riley at 604.251.1225 / riley@froghollow.bc.ca

 

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