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Questions + Answers
What languages are spoken here?
There are programs for English, Spanish, Mandarin, Cantonese, Japanse and Vietnamese speaking families. Staff can speak Mandarin, Cantonese, Spanish, English as well as volunteers that aid in Japanese and Vietnamese.
Does Frog Hollow offer computer access?
Yes, we have 3 CAP (Community Access Program) computers in our main floor Drop-In Room. They are available from 9am to 5pm, Monday to Friday, except when the room is needed for meeting space.
How do I access CAP computers?
Speak to our receptionist who will sign you up to use a computer.
How long can I use the computer for?
We hope everyone has equal opportunity to benefit from our service. Computer time is not limited unless there is a reservation. When someone is waiting to use the computer you are on, there is a 20 minute time limit.
Can I install my own software?
Users may not install, run, download or use their own software. Also, it is each user's responsibility to save their data and work to an external device.
For other questions, please read the CAP site policy posted on the wall in the computer room or ask the Receptionist. Thank you!
Youth at Work
Who can apply to the Youth at Work Program?
- Youth between 15 and 30 (inclusive) interested in personal development
- Canadian citizens, permanent residents and refugees
- Not receiving employment insurance
- Ready to make a 12 week commitment to FT work
- Experiencing challenges finding employment
How do I apply to the Youth at Work Program?
All youth applying to our program require a referral from a Case Manager at an Employment Centre. A list of employment centers is available here www.youremploymentservices.ca/
When our office receives a referral, staff contact youth individually to set up an interview. An interview includes an information session and a meeting with program staff.
Current workshops include:
- Workplace Communication
- Health and Wellness
- Time Management
- Stress and Anger Management
- Problem Solving
- Education Options
- Conflict Resolution
- Workplace Safety
- Employment Rights and Responsibilities
- Job Search Skills
- Resume Writing
- Cover Letter Writing
- Interview Skills
- Group Presentation Skills
- Labour Market Research
Youth at Work program participants are able to earn:
- Occupational First Aid Level 1
- Food Safe
- Serving It Right
- World Host
- Service Across Cultures
Our program covers the cost for each certificate and youth are paid to attend certificate sessions.
BASE – BUILDING A SAFER ENVIRONMENT
I’m in Grade 9, can I still join?
Unfortunately, the BASE Program hopes to build relationships between Grade 8 students and BASE Leaders. However, if you complete the Youth Skills Program in Grade 9, you can apply to join the BASE Program in Grade 10 as a BASE Leader.
I’m in Grade 8. What can I do in the BASE program?
If you’re in Grade 8, you’re in luck! The BASE Program starts off your high school experience with the BASE KickOff on the first day of school. All Grade 8’s report to the gym to get to know other students in their homeroom class. Each homeroom will also have a pair of BASE Leaders who will guide them through the day. These BASE Leaders will be present at BASE Lunches where you get a chance to talk to them and ask questions about high school life.
Throughout the school year, the BASE Space (in the cafeteria) is open to you every Tuesday, Wednesday, and Thursday. The BASE Space is a safe place where you can eat your lunch, meet BASE Leaders, play board games, pool or foosball, or just hang out with your friends. Throughout the school year, BASE Leaders create a series of competitions and activities during BASE Lunches where you can participate and even win prizes.
I’m in Grade 10/11/12. How can I become a BASE Leader?
In order to become a BASE Leader, you need to complete the Youth Skills Program. You must also complete BASE training during the summer before the year you hope to become a BASE Leader. It is possible to complete the Youth Skills Program and BASE training in the same summer before becoming a BASE Leader. To register for the Youth Skills Program, please pick up a registration form from the BASE Space or from Frog Hollow.
What kind of training do BASE Leaders go through?
The mandatory 10-week (5 weeks in the summer) Youth Skills Program will help you develop and strengthen foundational skills such as communication, teamwork, conflict resolution, and leadership. The program will also help you interact with younger children more effectively. You will be able to put all these skills to work through hands-on volunteering experience.
During the summer and throughout the school year, specific workshops are designed for BASE Leaders which cover topics such as bullying, discrimination, assertiveness, and advanced leadership.
How much does the program cost?
Only $2 for a Frog Hollow Membership
What time does it start?
Usually after school until 6pm
Scholarship & Bursary
Do I have to attend every workshop?
This program runs on a drop-in basis. Students may attend as many or as few workshops as they like, and can obtain as much or as little one-on-one support as they need. Generally, students who have participated most actively have been more successful in obtaining scholarships and bursaries. At the beginning of the program, participants will receive a schedule of upcoming workshops and they can choose which workshops/topics they want to attend.
What kind of help will I receive regarding my scholarship application?
At every workshop, details of several new scholarships and bursaries will given, including requirements and deadlines. You will get a chance to ask questions and clarify what you need for each scholarship. As you are completing your scholarship and/or bursary application, and you have further questions, you can contact the coordinator through workshop times, email, or set up an appointment at a specific time. In addition to answering questions about the scholarship/bursary, the coordinator can also help you review and go over your application once it is finish to ensure that you did not miss any sections and to help you edit any writing passages.
What kind of topics do the workshops cover?
The Scholarship and Bursary’s informational workshops cover a range of topics. Besides giving out information and tips about applying for scholarships and bursaries, the program offers workshops on writing personal statements, time and stress management, financial management/planning, first year programs, and what to expect in your first year.
The topics and skills that we cover in our workshops are applicable to any work or volunteer environment. The volunteer experience you receive through this program will look great on your resume. One of our workshops is a visit to the Youth Spot Employment Centre where you will work on creating a resume and cover letter. There is also another workshop on interviews and professionalism. If you are applying for a job, the facilitators will be happy to be references as well as set up a mock interview to strengthen your interview skills.
Does this program count for service hours or my portfolio?
How do I apply?
Youth Employment Services
Dropping in works well when you feel you can conduct your job search independently or use the internet, telephone and fax machine for your job search.
Booking an appointment ensures that there will be one-on-one time set aside for you to meet up with your Case Manager. It is best to make an appointment when you come to the centre for the first time. After your first visit, booking an appointment is important when you would like to meet one-on-one with a Case Manager.
During your appointment, your Case Manager is available to make referrals for employment programs and community resources, work on applications for funding, provide resume, interview and cover letter support and more.
When is the resource room available?
The resource room is available to our members Monday to Friday from 9:00 to 5:00 (excluding holidays or special events).
A Case Manager works with you to create a plan to achieve your employment goals and provide support as you work on the plan.
Youth Spot is located on the North side of East Vancouver. You can find us at the corner of Powel Street and Victoria Drive.
If you are taking the bus from Downtown (or west of Youth Spot), take the “4 Powell Street” or the “7 Nanaimo Station” bus to the “Victoria Drive” stop across the street from Youth Spot. From east of Youth Spot, take the “4 UBC” and “7 Dunbar” to the “Victoria Drive” stop. For more options please call the staff at Youth Spot or visit www.translink.ca <http://www.translink.ca>.